Refund policy

RIGHT OF WITHDRAWAL - 14 DAY REFUND POLICY

Consumers have the right to withdraw from their purchase within 14 calendar days from the date of delivery without providing a reason.

HOW TO WITHDRAW:
To exercise your right of withdrawal, you must contact us in writing within 14 days by:
- Email: contact@strivo.shop

Please include your order number and clearly state that you wish to withdraw from the purchase.

RETURN CONDITIONS:
- The product must be unused and in its original packaging
- Return shipping costs are the responsibility of the customer
- We will refund the purchase price within 14 days of receiving the returned product
- Original shipping costs are non-refundable

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL:
- Personalized or custom-made products
- Products that have been used or damaged
- Products with removed or damaged packaging
- Digital products (if access has been granted)

For any questions, please contact us at contact@strivo.shop