Terms & Conditions

<div class="legal-content">
<h1>Legal Information & Impressum</h1>

<h2>1. Company Information</h2>
<p>
<strong>Business Name:</strong> [YOUR_COMPANY_NAME]<br>
<strong>Owner/Operator:</strong> [YOUR_FULL_NAME]<br>
<strong>Street Address:</strong> [YOUR_STREET], [YOUR_POSTAL_CODE] [YOUR_CITY]<br>
<strong>Canton:</strong> Zurich, Switzerland<br>
<strong>Email:</strong> <a href="mailto:[YOUR_EMAIL]">[YOUR_EMAIL]</a><br>
<strong>Phone:</strong> [YOUR_PHONE_NUMBER]<br>
<strong>Trade Register Number (CHE):</strong> [YOUR_CHE_NUMBER] (if registered)
</p>

<h2>2. Terms & Conditions</h2>
<p>These Terms & Conditions apply to all purchases made on this website. By using this website and making a purchase, you agree to be bound by these terms.</p>

<h3>2.1 Product Information</h3>
<p>We strive to provide accurate product descriptions and images. However, we do not guarantee that all content on our website is accurate, complete, or error-free. We reserve the right to modify or discontinue products without notice.</p>

<h3>2.2 Pricing</h3>
<p>All prices are listed in CHF (Swiss Francs) including applicable VAT. We reserve the right to change prices at any time. Price changes will not affect orders already placed.</p>

<h3>2.3 Order Acceptance</h3>
<p>Your order is a binding offer to purchase. We will send you an order confirmation by email. A contract is concluded only after we have sent you the confirmation and the products have been shipped.</p>

<h2>3. Right of Withdrawal (Widerrufsrecht)</h2>
<p><strong>Consumers have the right to withdraw from the purchase within 14 calendar days from the date of delivery without providing a reason.</strong></p>

<h3>3.1 Withdrawal Procedure</h3>
<p>To exercise your right of withdrawal, you must inform us in writing within 14 days. You can do this by:</p>
<ul>
<li>Email: <a href="mailto:[YOUR_EMAIL]">[YOUR_EMAIL]</a></li>
<li>Post: [YOUR_COMPANY_NAME], [YOUR_STREET], [YOUR_POSTAL_CODE] [YOUR_CITY]</li>
</ul>
<p>Your message must clearly state that you wish to withdraw from the purchase. Please include your order number and the reason for withdrawal (optional).</p>

<h3>3.2 Return Shipping</h3>
<p>In case of withdrawal, the consumer must return the product at their own cost in a condition suitable for return. The product must be unused and in its original packaging. We will refund the purchase price within 14 days of receiving the returned product, excluding original shipping costs.</p>

<h3>3.3 Exceptions</h3>
<p>The right of withdrawal does not apply to:</p>
<ul>
<li>Personalized or custom-made products</li>
<li>Products that have been used or damaged</li>
<li>Products with removed or damaged packaging</li>
</ul>

<h2>4. Shipping & Delivery</h2>
<p>Delivery times are provided as estimates and are not guaranteed. We ship orders via standard postal services to Switzerland and selected European countries. International orders may take longer.</p>
<p>The risk of loss or damage passes to the customer upon delivery to the shipping carrier. We recommend insuring valuable shipments.</p>

<h2>5. Liability & Disclaimers</h2>
<p>To the fullest extent permitted by Swiss law, we are not liable for:</p>
<ul>
<li>Indirect, incidental, special, or consequential damages</li>
<li>Loss of profits, revenue, or data</li>
<li>Any claims arising from the use of products purchased on this website</li>
</ul>
<p>Our total liability for any claim shall not exceed the purchase price of the product in question.</p>

<h2>6. Privacy Policy & Data Protection</h2>
<p>Your personal data is processed according to Swiss Data Protection Law (DSG) and GDPR. We collect only necessary information for order processing and customer communication.</p>

<h3>6.1 Data We Collect</h3>
<ul>
<li>Name, email address, postal address</li>
<li>Phone number (optional)</li>
<li>Payment information (processed by Shopify Payments)</li>
<li>Browser/IP information (analytics only)</li>
</ul>

<h3>6.2 Data Usage</h3>
<p>We use your data only for:</p>
<ul>
<li>Order fulfillment and delivery</li>
<li>Customer support</li>
<li>Fraud prevention</li>
<li>Analytics (anonymized)</li>
</ul>

<h3>6.3 Data Security</h3>
<p>We implement industry-standard security measures to protect your data. Payment processing is encrypted and handled by Shopify, a certified PCI DSS Level 1 service provider.</p>

<h3>6.4 Your Rights</h3>
<p>You have the right to:</p>
<ul>
<li>Access your personal data</li>
<li>Correct inaccurate data</li>
<li>Request deletion (right to be forgotten)</li>
<li>Opt-out of marketing communications</li>
</ul>
<p>To exercise these rights, contact us at <a href="mailto:[YOUR_EMAIL]">[YOUR_EMAIL]</a></p>

<h2>7. Third-Party Services</h2>
<p>Our website uses:</p>
<ul>
<li><strong>Shopify:</strong> E-commerce platform (privacy policy: shopify.com/legal/privacy)</li>
<li><strong>Payment Processor:</strong> Shopify Payments or [YOUR_PAYMENT_PROVIDER]</li>
<li><strong>Analytics:</strong> Shopify Analytics (anonymized data only)</li>
</ul>

<h2>8. Intellectual Property</h2>
<p>All content on this website, including text, images, logos, and product designs, is protected by copyright and intellectual property laws. Unauthorized reproduction or use is prohibited.</p>

<h2>9. Dispute Resolution</h2>
<p>These Terms & Conditions are governed by Swiss law. Any disputes arising from the purchase or use of our products shall be resolved through good faith negotiation. If no resolution is reached, disputes may be submitted to the competent Swiss courts.</p>

<h2>10. Changes to Terms</h2>
<p>We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page. Continued use of our website constitutes acceptance of the revised terms.</p>

<h2>11. Contact Information</h2>
<p>For questions regarding these terms, privacy, or to exercise your rights, please contact us:</p>
<p>
<strong>[YOUR_COMPANY_NAME]</strong><br>
Email: <a href="mailto:[YOUR_EMAIL]">[YOUR_EMAIL]</a><br>
Phone: <a href="tel:[YOUR_PHONE_NUMBER]">[YOUR_PHONE_NUMBER]</a><br>
Address: [YOUR_STREET], [YOUR_POSTAL_CODE] [YOUR_CITY], Switzerland
</p>

<p style="margin-top: 40px; font-size: 12px; color: #666;">
<em>Last updated: September 2026</em>
</p>
</div>

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